Important Information for Agents

When a potential homebuyer submits an inquiry about a listing on, we route that inquiry directly to the listing agent. While we do our best from a technical standpoint to ensure those leads make it to the agent’s inbox, there are factors beyond our control which may effect deliverability.

What You Can Do

All lead emails from will always come from [email protected]. All agents with listings on should “white list” this email address with their email provider so leads go to your inbox instead of your spam/junk folders.

This may sound confusing but it’s really not! Many popular email providers will white list an address if you simply add [email protected] as a contact in your address book. Here are links to some of the most popular email hosts and their steps for white listing an address.

If your email was set up by your employer, we recommend checking with your IT department if the steps in these links don’t work. Your IT admin may have additional mailflow rules in place that override your own personal settings.